Assistance Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Solution Guarantee

  • Our group of professionals will do their best to reply to your advice demands in up to 1 hour. If, however, the difficulty you have stumbled upon demands help from the Administrators’ =Department,= we’ll send the ticket to the technician on duty and will submit a reply to let you know.

  • Top quality support service
  • Qualified Tech Help And Support Service

  • Our client support team is going to be on duty for you 24/7 to to handle all support request tickets that you submit. We offer tech help for all the packages that are pre–configured on your web server. These include our custom built Online Control Panel, the chosen OS and the server admin panel (depending on the VPS type).

  • Intuitive help center
  • An Informative Help Zone

  • In the Online Control Panel that is offered without charge in your virtual server, you will find an instructive Help zone, that features all you need to learn about working with your web sites and applications. We have incorporated a wide selection of how–to articles and video guides that present the standard web site administration tasks in an easy to comprehend manner.