Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • In the Online Control Panel you will find an in–depth Help Center section offering multiple help articles and commonly asked questions. They are answered by our support team of capable technicians. Just fill in your question and our intelligent platform will give you the best answer.

  • Top quality support service
  • Instructional Video Clips

  • We have prepared a selection of how–to video tutorials that visually demonstrate how to address a common issue associated with your shared web hosting account. You’ll find the tutorial video clips in the Help section.

  • Intuitive help center
  • A One–Hour Response Guarantee

  • We back up all semi–dedicated servers with a 24/7/365 help desk service and a 1–hour ticket response guarantee. Our skilled techs will be online 24x7x365 to attend to your inquiries and to rectify any problem that you might possibly face. Just submit a customer service request from the Help Center and we’ll reply back to you momentarily.