In case you have never had a hosting account or you have changed companies and the new one uses an account administration console that you haven’t seen before, you may become puzzled about how to complete a particular task in your account or on your computer. This is the reason why, a lot of web hosting companies have set up a knowledge base, which encompasses the most popular enquiries and problems pertaining to their platform, instead of including only general info. This kind of knowledge base will help you find the needed information quickly and easily, so you won’t need to spend lots of time and energy on issues that might require something as simple as pressing a button or marking a tickbox. In this way, not only can you get things done, but you can also learn a lot of new and beneficial things, both about the way you can manage your account and about the way the web hosting service works as a whole.

Extensive Online Documentation in Shared Web Hosting

If you have ordered your first shared web hosting account from our company or have moved your website over to us, you will grow familiar with our platform and our in-house built Hepsia Control Panel in a jiffy due to the fact that we have compiled an exhaustive knowledge base where you can find all the info that you could ever need – both general info in regards to the service as a whole and more specific info about the separate features that you can make use of and the issues that you might confront. The articles themselves are located in two places. The full article archive can be accessed through the Control Panel’s Help section. You can read relevant articles about the different functions in each section of the Control Panel too. You can become aware of how to do basically everything, from enabling an .htaccess configuration file to managing an electronic mailing list, and all the articles offer exhaustive instructions, so you will never become baffled on account of an unclear text. Needless to say, if you encounter a more specific obstacle and you cannot find a solution in our knowledge base, you can get in touch with our tech support engineers 24/7/365.

Extensive Online Documentation in Semi-dedicated Servers

Our company’s semi-dedicated servers come bundled with a comprehensive article archive where you can find any information that you might need about our hosting services or about the Hepsia hosting Control Panel that we use. We’ve prepared it based on the feedback that we have assembled from our customers over the years and, as a consequence, our articles touch upon specific issues that you might stumble upon and suggest the most effective means of fixing them, for instance receiving a 500 Internal Server Error message or not being able to send emails from your personal computer although you have the right settings. The articles are available in every section of the Control Panel and you can check them at any given time. They can help you improve your knowledge not only about our platform, but also about the hosting field in general, as they include exhaustive guidelines and general info such as what file permissions or cron jobs are.